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“NAMED POOL SUITES BUT NO POOLS. PLEASE READ BEFORE YOU PURCHASE THEY HAVE ONLY 3 BUILDINGS WITH A POOL AND I PROMISE YOU THEY ARENT ON HERE”

“Colazione nella norma. Camere pulite anche se in tre giorni non sono mai passati a pulire e sistemare la camera. Neppure cambiato gli asciugamani. Al secondo giorno sono dovuta andare io a chiederli puliti. Per il resto un po’ lontano da Downtown ma è stata una nostra scelta personale perché i prezzi in periferia sono decisamente più bassi”

“I was charged an extra resort fee when i had already paid the resort fee through Expedia. Expedia or the hotel were deceptive in this resort fee which I had already paid”

“Hotel comodo se ci si deve muovere in zona, un po' meno per visitare Chicago, visto il traffico intenso che richiede almeno un'ora per arrivare in centro. L'hotel è pulito come la camera, ma il servizio di pulizia camera pare sia a richiesta. Su 5 notti, la camera è stata rifatta 2 volte quando è stato da noi richiesto alla reception. La colazione è standard, yougurt, bagel, waffle. Alcuni piatti caldi a rotazione, tipo le uova. Caffè sempre disponibile. ”

“Camera grande, personale gentile, parcheggio e vicinanza all’aeroporto ”

“Un'ora per fare il check in e conto alla fine sbagliato. Dopo 6 ore stanno ancora lavorando per risolvere ”

“1 sort of working very slow elevator for a packed 14 story hotel. Other 2 down, apparently typical here talking to other guests. No available luggage carts. Asked front desk about and just said people probably had in rooms and would have staff check to find, but never did. Had to make 5 trips to 12th floor with luggage using the very slow one working elevator. Multiple ice machines not working.”

“Went to check in and quickly realized the room had bed bugs. Because they have a 24 hour cancellation policy I was not refunded for my whole stay when I immediately checked out. Please do not stay here.”

“We had a great stay at the Clarion! We stayed for one night before our flight, and it was the perfect place to relax and get some rest before traveling. The room was comfortable, the staff was welcoming, and everything made our stay easy and convenient. The breakfast was also a big plus — fresh, filling, and a great way to start the morning before heading to the airport. We really enjoyed our stay and would definitely choose the Clarion again for a pre-flight stay. Highly recommend!”

“Clean room and helpful staff”